Bookings and Payments
By booking a session through Healing Conversations Australia, you agree to our Cancellation & Refunds Policy, which forms part of these Terms of Service.
Details regarding cancellations, refunds, rescheduling, digital products, Quantum Vault Transmissions, and physical products are available in our Cancellation & Refunds Policy.
Privacy and Data Protection
Your privacy is important to us. By using our platform, you consent to the collection, use, disclosure, and storage of your personal information in accordance with our Privacy Policy.
Healing Conversations Australia collects personal information necessary to facilitate bookings, manage accounts, process payments, deliver services, provide practitioner training, and operate the platform safely and effectively.
Certain services may involve the sharing of sensitive personal information. By using these services, you consent to the handling of such information as described in our Privacy Policy.
Payment information is securely processed through third-party payment providers and is not stored directly by Healing Conversations Australia.
Confidentiality and Privacy
Healing Conversations Australia encourages guides and practitioners to maintain confidentiality and respect the privacy of clients.
However, users acknowledge that sessions conducted through the platform do not establish a psychologist-client, therapist-client, doctor-patient, or legally privileged relationship.
Information may be disclosed where required by law, where there is a serious risk of harm, or as otherwise described in our Privacy Policy.
Platform Relationship Disclaimer
Healing Conversations Australia operates as a marketplace and connection platform.
Practitioners offering services through the platform are independent providers and are not employees, agents, representatives, or partners of Healing Conversations Australia unless expressly stated otherwise.
Healing Conversations Australia does not supervise, direct, or control the content of individual sessions and cannot guarantee outcomes, results, advice, or experiences provided by practitioners.
Quantum Vault Transmissions
Quantum Vault Transmissions are personalised energetic products created specifically for the purchaser.
By purchasing a Quantum Vault Transmission, you acknowledge and agree that:
• Transmissions are created uniquely for you.
• Completed transmissions cannot be altered, exchanged, or transferred.
• Purchases are non-refundable once payment has been completed.
• Results and experiences vary between individuals.
• Transmissions are offered for personal, spiritual, and self-development purposes only and are not medical, psychological, or therapeutic treatments.
Important Disclaimer
Healing Conversations Australia is a wellbeing, peer-support, education, and personal development platform. Our services are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.